Privacy Policy

1. General Information

We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR).

Responsible for data processing:

Origena products e.K.
Neudorfer Strasse 22 C

09474 Crottendorf
Germany
Email: info@origena.de

2. Data Collection on Our Website

When you visit our website, certain data is automatically collected by our hosting provider.

This includes:
- IP address
- Browser type and version
- Operating system
- Referrer URL
- Date and time of access

This data is used to ensure the proper functioning and security of the website.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest)

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3. Collection and Processing of Personal Data

We collect personal data when you voluntarily provide it, for example when:

- placing an order
- contacting us via email or contact form

This may include:
- Name
- Address
- Email address
- Phone number
- Payment information

The data is used exclusively to process your request or order.

Legal basis: Art. 6(1)(b) GDPR (contract performance)

4. Payment Processing

For payment processing, we use external service providers.

Payments may be processed via:
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- Credit card providers (e.g., Visa)

These providers process your payment data independently.

Please refer to their respective privacy policies for more information.

Legal basis: Art. 6(1)(b) GDPR

5. Shipping

To deliver your order, we share necessary data with our shipping provider:

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Shared data includes:
- Name
- Delivery address

Legal basis: Art. 6(1)(b) GDPR

6. Cookies

Our website uses cookies to improve user experience and ensure functionality.

Cookies are small text files stored on your device.

We distinguish between:
- Essential cookies (required for website operation)
- Optional cookies (e.g., analytics)

You can control cookie settings through your browser.

Legal basis:
- Art. 6(1)(f) GDPR (essential cookies)
- Art. 6(1)(a) GDPR (consent for optional cookies)

7. Data Retention

We store personal data only as long as necessary:

- For contract fulfillment
- To comply with legal obligations

After that, the data will be deleted.

8. Your Rights

You have the following rights under the GDPR:

- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)

You also have the right to lodge a complaint with a supervisory authority.

9. Contact

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@origena.de